Privacy Policy – Entreprenuer and Executive Coaching

Effective Date: December 20, 2025

At Creativity Playbook, LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you engage with our websites, programs, sessions, events, and all related offerings.

By using our services, you consent to the terms described in this policy.

1. What We Collect

We may collect:

Your name, email, and phone number
Billing and payment information (processed securely through third-party providers such as ThriveCart, Stripe, or PayPal)
Device information, browser data, and IP address
Program participation history, session details, and communication preferences

2. How We Use Your Information

Your data helps us to:

Provide coaching, programs, and energetic sessions
Send updates, reminders, and marketing communications
Process transactions and manage client records
Improve our services and user experience

You may unsubscribe from marketing emails at any time by clicking “unsubscribe” in our messages.

3. Subscription & Renewal Communication

If you subscribe to an ongoing program or membership, we may contact you about renewals and provide clear cancellation options. You may cancel at any time through your system customer portal.

4. Third-Party Services

We partner with trusted providers, including:

ThriveCart – secure checkout and product delivery
Stripe / PayPal – payment processing
Go High Level – client communications and automation
Zoom – live and recorded virtual sessions
Acuity Scheduling – scheduling appointments
Active Campaign – email newsletter and communication
Teachary – online courses and programs

We never sell or rent your personal information.

5. Cookies

Cookies and similar technologies help us analyze performance and personalize your experience. You can disable cookies in your browser settings.

6. Your Rights

Depending on your location (e.g., GDPR/CCPA), you may have rights to access, correct, or delete your data. To exercise these rights, email: michelle@creativityplaybook.com

7. Security

We use secure servers, encryption, and limited-access systems to protect your data.

8. Children

Our services are not intended for anyone under 18. If we learn a minor has provided personal data, we will delete it promptly.

9. External Links

Our websites may link to third-party sites. Creativity Playbook, LLC is not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our site or services implies acceptance of any updates.